DISTRIBUTION

Distribution is one of the core pillars of Original Health Distribution LTD. Through a structured, coordinated and reliable operational strategy, our organization provides an efficient coverage network across multiple regions, ensuring that retailers, clinics and specialized centers receive consistent service aligned with the standards of the natural and organic products industry. This framework is built on strong internal resources, long-term partnerships and logistical expertise aimed at supporting the needs of a constantly evolving market.

As a leading distributor in natural, organic and specialty food products, we deliver an extensive selection of gluten-free, vegan, vegetarian and non-GMO items. Our distribution strategies are designed to respond to growing consumer expectations, particularly among individuals seeking higher-quality nutrition and healthier lifestyle alternatives. The model considers the influence of emerging dietary, therapeutic and functional trends shaping today’s market.

Horizon Nature, one of our established distribution partners, serves several key regions, including the province of Quebec, parts of Ontario and sections of the Maritime provinces. This regional coverage ensures stable supply, predictable deliveries and a level of service consistent with the expectations of the natural health sector.

Our primary goal remains unchanged: to provide consumers with the best possible nutritional and natural product options while anticipating changing needs and industry standards. At Original Health Distribution LTD., we understand the dynamics of a shifting market, which is why we implement integrated strategies that “feed the difference” and offer new, targeted solutions for customers with a wide range of wellness and dietary expectations.

EXPANDED DISTRIBUTION NETWORK

Originally designed to serve a regional market, the Coop gradually developed a complete and fully functional distribution network. Today, this network covers Quebec, parts of Ontario, the Maritime provinces and includes an established partner serving Western Canada. This structured expansion has been carried out with a professional approach centered on operational continuity, logistical control and service consistency.

Although natural health stores and specialized food boutiques remain the Coop’s primary and historical market, the network has adapted and expanded to include additional sectors such as:

• Supermarket chains
• Specialty food retailers
• Institutional buyers seeking specific product categories
  This diversification reflects the Coop’s ability to respond professionally to new market demands and to meet the expectations of broader commercial segments.

Close collaboration with suppliers, brokers and manufacturers enables the distribution of competitive promotions, advantageous pricing and access to new product launches. These partnerships strengthen our ability to support retailers and provide a competitive edge within the natural products market.

PROFESSIONAL FIELD SUPPORT & RETAIL RELATIONS

A team of trained field representatives meets regularly with clients to:

• Present new product releases
• Review market trends
• Offer active promotions
• Optimize product selection for each retailer
• Ensure long-term commercial satisfaction
  This continuous field support reinforces business relationships and helps merchants adapt their inventory to evolving consumer expectations.

In parallel, our customer-service agents work in coordination with field representatives to manage orders, organize deliveries, respond to inquiries and ensure that clients benefit from smooth and uninterrupted service. This dual support structure reinforces the operational reliability that retailers expect from a professional distribution partner.

RESEARCH, DEVELOPMENT, MANUFACTURING & PROCUREMENT

Beyond its role as a distributor, the Coop maintains a strong commitment to continuous improvement through product research, innovation and global sourcing. Although the team prioritizes regional and Quebec-made products, it remains open to identifying natural and organic items from Canada and abroad to deliver superior value to its members and commercial partners.

Product selection is based on strict criteria, following a rigorous quality charter that includes:

• Allergen-free ingredients
• Non-GMO sourcing
• Certified organic products
• Ethical and fair-trade standards
• Ingredient transparency
• Compliance with nutritional and manufacturing norms

This systematic evaluation ensures that the Coop maintains a catalogue composed of safe, reliable and competitively positioned natural products.

The Coop’s storage facilities, exceeding 25,000 sq. ft., support the efficient management of dry, refrigerated and frozen goods. Centralizing storage operations allows improved stock rotation, optimized logistics and predictable delivery schedules for professional clients.

A STRUCTURED, RELIABLE AND PROFESSIONAL NETWORK

Using the distribution network of Original Health Distribution LTD. and Coop Alentour provides access to a strong, dependable and fully scaled system covering Quebec, the Maritime provinces, Ontario and extending into Western Canada.

Professional advantages include:

• Field representatives trained in specialized product distribution
• Skilled customer-service agents
• Rapid supply capabilities
• Competitive promotional offers
• Direct collaboration with qualified suppliers
• Continuous support for product selection and category management

This professional model enhances operational continuity and reinforces the trust of natural health retailers, clinics and specialized distributors across the network.